Our goal is to mitigate the potential for transmission of COVID-19 in our community and facility, and that requires full cooperation among our workers, management and clients. Only through this cooperative effort can we establish and maintain the safety and health of all persons in our workplaces.

Gatherings taking place indoors and outdoors at The Neu Neu must follow the current rules and guidelines provided by the State of Minnesota.

The Neu Neu management, any agents of the client, workers and any vendor entering the facility to take part in an event are equally responsible for supporting, implementing, complying with and providing recommendations to further improve all aspects of this COVID-19 Preparedness Plan. The Neu Neu’s managers and supervisors have our full support in enforcing the provisions of this plan.

This Preparedness Plan follows the industry guidance developed by the state of Minnesota, which is based upon Centers for Disease Control and Prevention (CDC) and Minnesota Department of Health (MDH) guidelines for COVID-19, Minnesota Occupational Safety and Health Administration (MNOSHA)statutes, rules and standards, and Minnesota’s relevant and current executive orders.

Key Requirements

  • Ensure a minimum of 6 feet of distance between guests not in the same family unit throughout the event.

  • If seated, limit table to 6 persons seated at one table.

  • Limit indoor and outdoor occupant capacity to no more than 50% capacity.

  • Masks and/or face shields will be worn by anyone working in The Neu Neu.

  • All team members are screened daily before working, including taking temperatures and completing a health questionnaire. 

  • We have increased hygiene and sanitation practices across the board and sanitation stations dispersed throughout the venue for your convenience.

  • Team members will wash their hands every hour or more frequently when needed. 

  • All high touch areas will be sanitized every hour or more frequently when needed. 

  • Guests required to wear masks when walking around the venue, when not seated, or eating or drinking.

  • All guests must have designated seats throughout the duration of any event.

  • Any food or beverage must be consumed while stationary in a designated place.

  • Dancing is allowed if it meets social distancing requirements.

Please do not visit The Neu Neu if you answer YES to any of the following questions: 

  • Do you have any of the symptoms associated with COVID-19 that you cannot attribute to another health condition? Symptoms include: Fever or feeling feverish, chills, a new cough, shortness of breath, a new sore throat, new muscle aches, new loss of smell or taste?

  • Have you or anyone in your household been in close contact with someone who has COVID-19 or symptoms of it?

  • To enter the venue – please complete a symptom screener survey the day you enter: – use pin r0sl0


Protocols for Managing Occupancy

  • The Neu Neu must limit number of customers and clients necessary to allow for the required social distancing and not exceed required percentage of occupancy where required.

  • A maximum of 75 individuals is allowed at all seating. All guests must be seated at tables. Please contact The Neu Neu sales team for more detailed information on capacity availability under the current restrictions.

  • Event Manager and/or Day-of-Coordinator must limit number of participants, customers and clients as necessary to allow for the required social distancing and not exceed allowed percentage of occupancy where required.

    • Provide controlled flow of guests as much as possible, including upon start and at end of the event.

    • Number of guests at any one time is limited to the number for whom physical distancing of 6 feet can be maintained.

    • A list of all group sizes will be provided to The Neu Neu ahead of time so a socially distant mandatory seating chart is established.

    • Bands are allowed but must maintain social distancing even during performance.

    • Activities that generally involve close contact between persons, such as dancing, should be modified to safely increase physical distance between persons from different households. No dance floor is allowed if maximum capacity is reached as social distancing will not be allowed safely at this capacity level.

Protocols to Lower the Risk of Exposure to COVID-19

  • Encourage clients and guests who are considered “high risk” to consider not attending the event or wedding.

  • Have guests and clients respond to the screening survey questions upon arrival and check-in.

  • Face coverings (masks) are required whenever one is gathering or in a setting with others from outside their household. Face coverings help to keep the person wearing the covering from infecting others. Evidence suggests that the virus causing COVID-19 can be spread by respiratory droplets when a person who has COVID-19 coughs, sneezes, sings, speaks, or breathes, even if the infected person is not showing symptoms.

  • Event attendees and employees/volunteers should not attend if they or someone in their household are experiencing symptoms of COVID-19.

  • Avoid congregating in common areas like entryways, restrooms, or hallways.

  • Restroom capacity should not exceed 3 persons to allow for proper social distancing.

  • Our team members have completed safety training and must complete a safety check in prior to each shift.

  • See also the guidance on how to Stay Safe MN (

  • Associates are trained on the proper use of PPE, proper hand washing, and good personal hygiene. Using PPE does not replace proper hygiene such as handwashing and not touching surfaces.


Food and Beverages

  • Food must be prepared and served in accordance with applicable rules and regulations guiding the specific event. Follow the Minnesota Food Code, as applicable.

  • Self-service food and beverage areas are allowed as long as the caterer is implementing the COVID-19 Plan includes protections such as oversight of the self-service area to ensure social distancing is maintained, hands are being sanitized, and clients and guests are strongly encouraged to wear face masks in the self-service area. Best practice would be to prepackage food ahead of time as much as possible.

  • Handwashing sinks are accessible and fully stocked with soap, paper towels, handwashing sign, and trash bins.5. Ensure the person in charge with your caterer is a Certified Food Protection Manager (CFPM) and that their certification is up to date.


Cleaning and Disinfecting Protocols

Regular practices of cleaning and disinfecting have been implemented, including a schedule for routine cleaning and disinfecting of high-touch areas and surfaces.

Appropriate and effective cleaning and disinfecting supplies will be used and are available for guest use in accordance with safety standards.

We all have a role to play in protecting ourselves and fellow Minnesotans from COVID-19. By following currently applicable Executive Orders from Governor Walz ( and these guidelines, we can enjoy activities and events while providing for public health, slowing the spread of COVID-19, and decreasing the potential for added strain on local communities and health care systems in Minnesota.